Check if the Touchpad is Disabled

• Look for a dedicated touchpad key on your keyboard (often a key with a touchpad icon, usually F7, F8, or similar).

• Press the key, often with the Fn key, to toggle the touchpad on/off.

• Alternatively, check your touchpad settings:

  • Windows: Settings > Devices > Touchpad

  • Mac: System Preferences > Trackpad

Restart Your Computer

• Restarting can resolve temporary glitches.

• If it works after restarting, the issue was likely software-related.

Check for External Devices

• If a mouse or other pointing device is connected, the touchpad might be disabled automatically.

• Disconnect any USB devices and check if the touchpad starts working.

Update or Reinstall Touchpad Drivers

• Windows:

  • Press Win + X and select Device Manager.

  • Expand the "Mice and other pointing devices" section.

  • Right-click your touchpad driver and choose Update Driver or Uninstall Driver.

  • Restart your computer to reinstall the driver automatically.

• Mac: Ensure your macOS is up to date.

Check Touchpad Settings

• Windows:

  • Go to Settings > Devices > Touchpad and ensure it's enabled.

  • Check sensitivity and gesture settings to ensure they’re configured properly.

• Mac:

  • Go to System Preferences > Trackpad and check gestures and settings.

Boot Into Safe Mode

• Boot into Safe Mode to determine if third-party software or drivers are causing the issue.

• If the touchpad works in Safe Mode, uninstall any recent software or updates that might be interfering.

Run a Hardware Diagnostic

• Many laptops have built-in diagnostics. Check your manufacturer's website or boot menu for a diagnostic option.

• This can confirm if there’s a hardware issue with the touchpad.

Check for Physical Damage

• Inspect the touchpad for visible damage or debris that might be obstructing its operation.

• Clean the touchpad with a soft cloth.

Reset Your Laptop’s BIOS/UEFI

• Access the BIOS/UEFI during startup (usually by pressing F2, Del, or another key).

• Check if the touchpad is disabled in BIOS settings.

• Reset BIOS settings to default if necessary.

Seek Professional Help

• If none of the above works, the issue may be hardware-related. Contact the manufacturer or a professional repair service.

• You can always give us a call: 717-220-3325